What is Lucidis?
Lucidis is an AI-powered operations platform that automates business workflows across your communication channels and data systems. It acts as an intelligent agent that can understand requests, retrieve information, take actions, and communicate naturally with customers and team members.
Who is Lucidis For?
Operations Teams
- Automate repetitive tasks and requests
- Handle high-volume inquiries at scale
- Reduce manual data entry and lookups
Customer Support
- Provide instant, accurate responses 24/7
- Access customer data across systems
- Resolve common issues without human intervention
Business Leaders
- Improve operational efficiency
- Reduce response times and costs
- Scale support without proportional headcount growth
How Lucidis Fits Into Your Operations
Lucidis integrates directly into your existing workflows:
- Communication Layer - Connects to email, chat, SMS, and voice channels where your team already works
- Data Layer - Accesses your CRM, databases, spreadsheets, and business systems
- Action Layer - Executes tasks like updating records, creating tickets, sending notifications
- Human Layer - Routes complex issues to your team and learns from their decisions
Key Benefits
- Accuracy - Retrieves exact information from your systems rather than generating responses
- Control - You define what Lucidis can and cannot do
- Transparency - Full audit trail of every action taken
- Security - Enterprise-grade security with compliance certifications